Privacy Policy
FeedGames is committed to protecting your gaming privacy and handles all personal data related to your gaming experience with strict confidentiality. Our core principle is to collect only the necessary information to enhance your interaction with our platform—no more, no less.
1. Policy Scope
This Privacy Policy applies when FeedGames acts as a data controller for your gaming-related data. As a controller, we determine how data is processed across our Gaming Ecosystem, which includes our game clients, official website, mobile apps, and interactive in-game features (e.g., strategy hubs, community forums, and live event tools).
2. What Gaming Data We Collect
We collect data as you engage with our platform, either directly through your actions or automatically through our systems. This data helps us improve services, ensure fair play, and tailor experiences to your needs.
2.1 Types of Information Collected
- Technical Metrics: Device specifications (e.g., processor, graphics card), controller/input device type, and network performance data.
- Player Demographics: Age range, region, and gaming preferences (e.g., favorite genres, play styles) provided voluntarily or inferred from activity.
- In-Game Behavior Data: Playtime, strategy usage patterns, match outcomes, character/progression milestones, and interaction with community features.
- Account Details: Username, email address, profile avatar, and linked social accounts (e.g., Steam, Epic Games) when registering or logging in via third-party platforms.
- Feedback & Support Data: Information from surveys, feedback forms, or support tickets (e.g., issue descriptions, screenshots).
- Transaction Records: Details of in-game purchases (e.g., strategy guides, premium features, event access) for payment processing and receipt generation.
2.2 Automatic Data Logging
Our servers automatically record data to ensure platform functionality and security:
- IP address, device identifiers (e.g., model, OS version), and network connection details.
- Game session data (login times, feature usage, session duration).
- Referral sources (e.g., links from partner platforms or friend invites).
This data helps us optimize server performance, troubleshoot technical issues, and detect fraudulent activity.
2.3 Cookies & Tracking Tools
We use cookies and similar tracking tools to enhance your experience:
- Save preferences (e.g., notification settings, content filters).
- Authenticate your account during sessions and remember login status.
- Deliver personalized content recommendations (e.g., strategy guides for games you play).
- Analyze how users interact with new features to refine our platform.
You can adjust cookie settings in your browser or device preferences, but disabling cookies may limit functionality (e.g., cross-device syncing). For details, see our Cookie Policy.
2.4 Third-Party Gaming Partners
We may share limited data with trusted partners to improve our services, always in compliance with privacy laws:
- Esports Analytics Partners: Process match data (e.g., strategy effectiveness, tournament performance) to refine competitive insights. Legal basis: legitimate interest in enhancing esports content.
- Cloud Service Providers: Handle data related to platform hosting and content delivery (e.g., latency optimization for live streams).
2.5 In-Game & Platform Advertising
Advertising partners may use anonymized data to display relevant ads:
- Contextual ads for gaming-related products (e.g., new game releases matching your genre preferences).
- Metrics to measure engagement with sponsored content (e.g., event promotions).
Personalized ads require your consent, which you can manage or withdraw via your account settings.
2.6 Social & Platform Integrations
- Account Connections: Linking your console/PC gaming accounts (e.g., PSN, Xbox Live) enables cross-platform access to your FeedGame profile. Data shared is limited to basic account info (e.g., username, avatar).
- Community Features: Using chat, forums, or clan tools may log metadata (e.g., timestamps, participant usernames) to prevent harassment, but not content of messages.
- Sharing Tools: Posting content to social media via our platform shares basic metadata (e.g., game title, post timestamp); refer to the social platform’s privacy policy for details.
3. How We Share Gaming Data
FeedGamesonly shares data in the following scenarios:
- With game developers or publishers to resolve bugs affecting our shared users.
- With anti-cheat or security services (e.g., fraud detection tools) to maintain fair use of our platform.
- With legal authorities if required by law (e.g., to address safety concerns or comply with subpoenas).
- With sponsors for non-personalized event promotions, only with your explicit opt-in.
4. Why We Collect Gaming Data
Your data is used to:
- Optimize platform performance (e.g., reduce load times for strategy guides).
- Personalize your experience (e.g., recommend tailored content based on your gaming habits).
- Enable cross-device access to your profile and preferences.
- Respond to support requests and improve our services based on feedback.
- Develop new features aligned with user behavior (e.g., popular strategy categories).
Your Gaming Data Rights
You have the right to:
- Access the personal data we hold about you via our Support Center.
- Request correction of inaccurate data (e.g., profile details).
- Request deletion of your data (subject to legal obligations, e.g., transaction records).
- Opt out of data used for personalized ads via account settings.
We regularly update this policy to reflect changes in our services or legal requirements. Check back periodically for updates—your continued use of FeedGames signifies acceptance of the latest version.